NDIS Provider Software
Custom NDIS software, built around how you work.
Custom NDIS software, built around how you work.
We build NDIS software around your workflows, not the average provider's. You own it outright.
We build NDIS software around your workflows, not the average provider's. You own it outright.
Reporting
Billing
Client Management
Rostering
Progress Notes
Incident Management
Staff Portals
Claiming
Reporting
Billing
Client Management
Rostering
Progress Notes
Incident Management
Staff Portals
Claiming
Reporting
Billing
Client Management
Rostering
Progress Notes
Incident Management
Staff Portals
Claiming
WHY CUSTOM
The cost of software that doesn't fit
Off the shelf. Off the pace.
Generic tools weren't built for how you run. The gaps cost your team time every day.
4 hrs/week Lost per worker switching between disconnected apps
40%+ Of staff time spent on manual admin that should be automated
59 mins/day Spent hunting for information across separate systems
You own the code and the data outright. No licence fees, no vendor lock-in, ever.
WHY CUSTOM
The cost of software that doesn't fit
Off the shelf. Off the pace.
Generic tools weren't built for how you run. The gaps cost your team time every day.
4 hrs/week Lost per worker switching between disconnected apps
40%+ Of staff time spent on manual admin that should be automated
59 mins/day Spent hunting for information across separate systems
You own the code and the data outright. No licence fees, no vendor lock-in, ever.
WHY CUSTOM
The cost of software that doesn't fit
Off the shelf. Off the pace.
Generic tools weren't built for how you run. The gaps cost your team time every day.
4 hrs/week Lost per worker switching between disconnected apps
40%+ Of staff time spent on manual admin that should be automated
59 mins/day Spent hunting for information across separate systems
You own the code and the data outright. No licence fees, no vendor lock-in, ever.
We Build NDIS Software That Works the Way You Do. Not the Other Way Around.
We Build NDIS Software That Works the Way You Do. Not the Other Way Around.
BUILT FOR PROVIDERS
What changes when it fits
What changes when it fits
Client Management
Participant records, plans, goals and case notes in one place for your whole team.
Client Management
Participant records, plans, goals and case notes in one place for your whole team.
Client Management
Participant records, plans, goals and case notes in one place for your whole team.
Rostering & Scheduling
The right workers on the right shifts, with availability and qualifications built in.
Rostering & Scheduling
The right workers on the right shifts, with availability and qualifications built in.
Rostering & Scheduling
The right workers on the right shifts, with availability and qualifications built in.
Billing & Claiming
Claims that match your funding and reporting, without the manual reconciliation.
Billing & Claiming
Claims that match your funding and reporting, without the manual reconciliation.
Billing & Claiming
Claims that match your funding and reporting, without the manual reconciliation.
Notes & Compliance
Consistent progress notes and evidence capture, so you stay audit-ready.
Notes & Compliance
Consistent progress notes and evidence capture, so you stay audit-ready.
Notes & Compliance
Consistent progress notes and evidence capture, so you stay audit-ready.
Work
How UpScale Works
How UpScale Works
01
Consult
A free 60-minute deep dive into your workflows, pain points and goals.
01
Consult
A free 60-minute deep dive into your workflows, pain points and goals.
01
Consult
A free 60-minute deep dive into your workflows, pain points and goals.
02
Design
We map how you operate first, then design the platform to fit.
02
Design
We map how you operate first, then design the platform to fit.
02
Design
We map how you operate first, then design the platform to fit.
03
Build
Our Australian team builds, tests and integrates it, with you involved throughout.
03
Build
Our Australian team builds, tests and integrates it, with you involved throughout.
03
Build
Our Australian team builds, tests and integrates it, with you involved throughout.
04
Own
You own the code and data outright. We stay on to support and scale it.
04
Own
You own the code and data outright. We stay on to support and scale it.
04
Own
You own the code and data outright. We stay on to support and scale it.
WHAT'S INCLUDED
Custom doesn't mean risky. Secure. Compliant. Yours.
Custom doesn't mean risky. Secure. Compliant. Yours.
Australian-based development team
Your data hosted in Australia
Built to Australian Standards
Full code and data ownership
Ongoing support and updates
No licence fees, no lock-in
Australian-based development team
Your data hosted in Australia
Built to Australian Standards
Full code and data ownership
Ongoing support and updates
No licence fees, no lock-in
We don't sell you software and walk away.
We build it, you own it, and we're still here after.
Testimonials
Built for councils like yours
Sarah Whitfield
Operations Manager
"We were running four systems just to manage one client file. UpScale pulled it into a single platform built around how we actually work. Our coordinators got hours back every week, and onboarding a new participant is no longer a copy-paste marathon."
Sarah Whitfield
Operations Manager
Daniel Foster
Chief Executive
James Carter
Finance Manager
Aisha Rahman
Compliance Lead
Testimonials
Built for councils like yours
Sarah Whitfield
Operations Manager
"We were running four systems just to manage one client file. UpScale pulled it into a single platform built around how we actually work. Our coordinators got hours back every week, and onboarding a new participant is no longer a copy-paste marathon."
Testimonials
Proof we know what we’re doing
Sarah Whitfield
Operations Manager
"We were running four systems just to manage one client file. UpScale pulled it into a single platform built around how we actually work. Our coordinators got hours back every week, and onboarding a new participant is no longer a copy-paste marathon."
Ready to See What Fits?
Ready to See What Fits?
