Custom Software for Local Government
Custom software, built around how you govern.
Custom software, built around how you govern.
We build enterprise software for Australian local governments that have outgrown generic platforms.
We build enterprise software for Australian local governments that have outgrown generic platforms.
Procurement Workflows
Asset Management
Compliance Reporting
Document Management
Customer Requests
Approvals & Permits
Staff Portals
Integration & APIs
Procurement Workflows
Asset Management
Compliance Reporting
Document Management
Customer Requests
Approvals & Permits
Staff Portals
Integration & APIs
Procurement Workflows
Asset Management
Compliance Reporting
Document Management
Customer Requests
Approvals & Permits
Staff Portals
Integration & APIs
WHY CUSTOM
The cost of software that doesn't fit
Off the shelf. Off the pace.
Generic tools weren't built for how you run. The gaps cost your team time every day.
4 hrs/week Lost per worker switching between disconnected apps
40%+ Of staff time spent on manual admin that should be automated
59 mins/day Spent hunting for information across separate systems
You own the code and the data outright. No licence fees, no vendor lock-in, ever.
WHY CUSTOM
The cost of software that doesn't fit
Off the shelf. Off the pace.
Generic tools weren't built for how you run. The gaps cost your team time every day.
4 hrs/week Lost per worker switching between disconnected apps
40%+ Of staff time spent on manual admin that should be automated
59 mins/day Spent hunting for information across separate systems
You own the code and the data outright. No licence fees, no vendor lock-in, ever.
WHY CUSTOM
The cost of software that doesn't fit
Off the shelf. Off the pace.
Generic tools weren't built for how you run. The gaps cost your team time every day.
4 hrs/week Lost per worker switching between disconnected apps
40%+ Of staff time spent on manual admin that should be automated
59 mins/day Spent hunting for information across separate systems
You own the code and the data outright. No licence fees, no vendor lock-in, ever.
We build local government software that fits the way you operate. Not the other way around.
We build local government software that fits the way you operate. Not the other way around.
BUILT FOR COUNCILS
What changes when it fits
What changes when it fits
Procurement & Approvals
Workflows that match your delegation structure and approval hierarchy, not a generic template.
Procurement & Approvals
Workflows that match your delegation structure and approval hierarchy, not a generic template.
Procurement & Approvals
Workflows that match your delegation structure and approval hierarchy, not a generic template.
Asset & Infrastructure Management
Track, schedule, and report on assets across your whole portfolio in one system.
Asset & Infrastructure Management
Track, schedule, and report on assets across your whole portfolio in one system.
Asset & Infrastructure Management
Track, schedule, and report on assets across your whole portfolio in one system.
Compliance & Reporting
Audit-ready reporting built into daily operations. No end-of-period scramble.
Compliance & Reporting
Audit-ready reporting built into daily operations. No end-of-period scramble.
Compliance & Reporting
Audit-ready reporting built into daily operations. No end-of-period scramble.
Constituent & Request Management
Service requests, permits, and correspondence managed in one place, with full audit trails.
Constituent & Request Management
Service requests, permits, and correspondence managed in one place, with full audit trails.
Constituent & Request Management
Service requests, permits, and correspondence managed in one place, with full audit trails.
Work
How UpScale Works
How UpScale Works
01
Consult
A free 60-minute deep dive into your workflows, pain points and goals.
01
Consult
A free 60-minute deep dive into your workflows, pain points and goals.
01
Consult
A free 60-minute deep dive into your workflows, pain points and goals.
02
Design
We map how you operate first, then design the platform to fit.
02
Design
We map how you operate first, then design the platform to fit.
02
Design
We map how you operate first, then design the platform to fit.
03
Build
Our Australian team builds, tests and integrates it, with you involved throughout.
03
Build
Our Australian team builds, tests and integrates it, with you involved throughout.
03
Build
Our Australian team builds, tests and integrates it, with you involved throughout.
04
Own
You own the code and data outright. We stay on to support and scale it.
04
Own
You own the code and data outright. We stay on to support and scale it.
04
Own
You own the code and data outright. We stay on to support and scale it.
WHAT'S INCLUDED
Custom doesn't mean risky. Secure. Compliant. Yours.
Custom doesn't mean risky. Secure. Compliant. Yours.
Your AI Infrastructur.Managed. Scalable. Intelligent.
Australian-based development team
Your data hosted in Australia
Built to Govt Practice Standards
Full code and data ownership
Ongoing support and updates
No licence fees, no lock-in
We don't sell you software and walk away.
We build it, you own it, and we're still here after.
Testimonials
Built for councils like yours
Margaret Ellison
Director of Operations
"Procurement used to mean chasing approvals across four departments. Now everything routes through one system with a full audit trail. We can show exactly where every dollar went, and compliance reviews take a fraction of the time they used to."
Margaret Ellison
Director of Operations
David Thornbury
CIO
Priya Nakamura
Compliance Manager
Robert Castellano
General Manager
Testimonials
Built for councils like yours
Margaret Ellison
Director of Operations
"Procurement used to mean chasing approvals across four departments. Now everything routes through one system with a full audit trail. We can show exactly where every dollar went, and compliance reviews take a fraction of the time they used to."
Testimonials
Proof we know what we’re doing
Margaret Ellison
Director of Operations
"Procurement used to mean chasing approvals across four departments. Now everything routes through one system with a full audit trail. We can show exactly where every dollar went, and compliance reviews take a fraction of the time they used to."
Ready to See What Fits?
Ready to See What Fits?
Stop working around your software. Start running on software built for you.
Stop working around your software. Start running on software built for you.
